Healing Beyond Grief: How Roberta’s House Supports Emotional Wellness Through Behavioral Health Care

By Lachond Carter, LCSW-C
As the Director of the Behavioral Health Program at Roberta’s House, I have the privilege of walking alongside individuals and families during some of the most difficult moments of their lives. Grief changes people. It can affect emotional health, relationships, physical wellness, work, school performance, and a person’s sense of safety or hopefulness about the future. At Roberta’s House, we understand that healing is not linear, and there is no single approach that works for everyone.
Every day, our Behavioral Health team works with children, adolescents, adults, and families who are navigating grief, trauma, anxiety, depression, and major life transitions. Some clients come to us after losing a loved one unexpectedly. Others are coping with homicide loss, overdose-related deaths, infant loss, community violence, or unresolved trauma that continues to affect their emotional wellbeing years later. What they all have in common is the need for compassionate, individualized support and a safe space to heal.
The Roberta’s House Behavioral Health Program provides counseling services for individuals ages five and older through both in-person and telehealth appointments. Our goal is not simply to help people “move on” from grief, but to help them develop the tools, insight, and emotional support necessary to move forward in healthy and meaningful ways.
As renowned psychologist Dr. Joy Harden Bradford has said, “Therapy is one of the greatest acts of self-care.” That perspective reflects the philosophy of our work at Roberta’s House. Seeking support is not a sign of weakness. It is an investment in healing, growth, and emotional wellness.
Recent scholarship in the American Medical Association also reinforces the importance of proactive grief support. In the 2024 article, “Why Prospective Bereavement Counseling Is Crucial for Peace-Finding After Loss,” researcher Ramona Fernandez emphasizes that grief often begins long before a death or major loss occurs. The article highlights the importance of anticipatory grief support, therapeutic trust, emotional stabilization, and creating spaces where individuals can process difficult emotions before they become overwhelming. The author also notes that compassionate counseling can help individuals move toward “peace” by supporting emotional regulation, meaningful connection, and healthier adjustment during periods of profound loss and uncertainty. (JAMA Journal of Ethics)
At Roberta’s House, we see this reality every day. Many individuals and families are grieving not only the loss itself, but also the fear, uncertainty, disrupted routines, and emotional strain that surround traumatic experiences. Our clinicians understand the importance of meeting people early in that process and helping them build the emotional tools needed to navigate grief in healthy ways.
One of the things I value most about our program is that we use a variety of evidence-based therapeutic modalities because grief impacts people differently. Some individuals struggle with anxious thoughts and overwhelming emotions. Others experience isolation, anger, emotional numbness, or difficulty functioning in daily life. Our clinicians tailor treatment approaches to meet each client’s unique needs.
For many clients, Cognitive Behavioral Therapy (CBT) can be incredibly helpful in identifying negative thought patterns connected to grief, trauma, guilt, or hopelessness. CBT helps individuals develop healthier ways of thinking and coping during difficult emotional periods.
We also utilize Dialectical Behavior Therapy (DBT), which supports emotional regulation, distress tolerance, mindfulness, and healthy communication skills. This approach can be especially valuable for individuals experiencing overwhelming emotions or complicated grief responses.
Acceptance and Commitment Therapy (ACT) helps clients acknowledge painful emotions without allowing grief to completely define their lives. ACT encourages individuals to reconnect with their values and move toward healing with intention and purpose, even while carrying loss.
Another meaningful modality we use is Narrative Therapy, which allows individuals and families to process their experiences through storytelling and reflection. Grief can make people feel powerless. Narrative approaches help clients reclaim their voice, recognize their resilience, and honor the lives and memories of those they have lost.
Our clinicians also incorporate Psychodynamic Therapy, Brief Solution-Focused Therapy, and Emotion-Focused Therapy to help clients better understand their emotional experiences, strengthen coping strategies, and improve interpersonal relationships.
In addition to clinical counseling, one of the most important aspects of our work is Intensive Case Management. Emotional wellness cannot always be separated from the practical realities families face every day. Many of the individuals we serve are also navigating housing instability, unemployment, food insecurity, healthcare barriers, legal challenges, or substance use concerns while grieving.
Through our Intensive Case Management services, we help connect clients and families with critical community resources and systems of support. This may include assistance accessing public benefits, healthcare, educational services, vocational support, substance use treatment, legal services, or stable housing. For many families, these supports are essential to creating the stability needed for emotional healing to begin.
At Roberta’s House, we also believe strongly in accountability and quality care. Our Behavioral Health Program uses evidence-based assessment tools and individualized treatment planning to monitor client progress and ensure services remain responsive and effective. In January 2026, our program proudly received a three-year CARF Accreditation, an important milestone that reflects our commitment to clinical excellence, quality improvement, and culturally responsive care.
What continues to inspire me most is the resilience of the individuals and families we serve. Healing does not mean forgetting loss. It means learning how to live with grief while still finding moments of connection, purpose, joy, and hope.
At Roberta’s House, we remain committed to creating spaces where individuals feel seen, supported, and empowered in their healing journey. Emotional wellness is possible, even after profound loss, and no one should have to navigate grief alone.

Lachond Carter, LCSW-C
Acting Clinical Operations Director
Roberta’s House
